August 2

I cut the cable, and I may be cutting Netflix free

netflix is cancelled screen

Back in the day, when Netflix had their blue logo and distribution houses only in California, we gave it a try. Too long a turnaround and many broken discs later, we took a break.

The new and improved red-logoed Netflix had a significant impact on our decision to “cut the cord” … as a result we’ve been cable and/or satellite free for well over a decade. We’ll stay at a hotel with cable once in a while, and use the time to remind ourselves why we have stayed severed from real-time television. Noise, commercials, lack of selection and control. Our cord-cutting apps do just fine.

Enter Autoplay Previews …

But a few days ago, the Netflix app on our Apple TV (current generation) started behaving just as badly as cable/satellite TV. It started autoplaying previews. Very annoying. Very loud. So we scrolled through the app options, scrolled through the online options, but found no way to turn it off. Continue reading

Category: DO NOT STARTLE USER, fix it already, Free Beta Testers, Netflix, User eXperience | Comments Off on I cut the cable, and I may be cutting Netflix free
March 5

Hacking the Netflix

I wonder how many people remember Netflix’s blue logo?

When we first got that flyer (packed in with our first DVD player), it seemed like an interesting idea. The DVD rental wars were still on then: Blockbuster on every fourth corner, Hollywood Video, home brew rental shops that had made movie madness what it is back in the days of $89.95 VHS movies.

Eventually we signed up, but didn’t keep it for more than a year. It took too long to get the DVDs across the country to us, and the selection was rather limited.

Now we stream Netflix every day. And this hack people have come up with seems pretty interesting, and a way to go with reactive technology. You wear a pedometer / accelerometer to track your walking and resting; when you drop into sleep mode, Netflix pauses your show. Pick it up later.

I’d like it to go further; if I wake enough to be “almost up”, I’d like to program the hack to perform a specific task, such as rewinding 10 minutes and starting it back up again. I like to drift to sleep to some sort of media. On nights I sleep to a book or podcast, my apps shut it off after a pre-set time, making it easier for me to sleepily start it up again for another 20 minute stint so I can drop off again and not drift too far off the path of the story.

But Netflix is doing  a lot of things right, even with their Beacon (yes, Facebook and Blockbuster did it too) and Qwickster hiccups. Aside from their originalish programming (House of Cards is a bit of a remake, Orange is the New Black and Arrested Development are more originalish), they’ve constantly tweaked and adjusted their UI we can see, and their algorithms behind the scenes.

Nook developers, you listening? There’s a lot of what they’re doing that can give you a few ideas to improve your service.

Category: Data Architecture, Netflix | Comments Off on Hacking the Netflix